No Refunds! Exchange only within 3 business days from date of receiving jewels. A replacement jewel will be sent if your jewel is NOT repairable and/or still available.
Exchange Policy: Our policy lasts 3 business days. If 3 days have gone by since your purchase, unfortunately we can’t offer you an exchange. To be eligible for a exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. Any item not in its original condition, is damaged or missing parts for reasons not due to our error will not be exchanged. Exchanges (if applicable) We only replace items if they are defective or damaged.
***You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.